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FAQs

Print Quality

Printed on our Canon ipf8400 printer with their 12 color inkset.  The inks are archival and produce vibrant rich colors which will last a lifetime.

  • Paper Print- Shipped in 1-3 business days. We use 100% cotton, acid-free heavyweight (310g) Archival art paper with a textured matte finish.  These prints come rolled in a Kraft shipping tube and are meant to be framed.  Be careful not to touch the surface, the inks can be sensitive to the oils on your hands.  When you receive the print, it will be rolled in a shipping tube.  Unroll it, put the glassine paper it came with over the print and place some books over it for 24 hours to flatten the print out before you to frame it.
  • Canvas Gallery Wraps- Shipped in 2-4 business days. Made locally, they are printed on a thick (400g) Archival canvas, varnished for protection, and stretched around a 1.5 inch thick wooden frame.  They have hanging hardware attached so they come ready for your wall.

FAQs & Customer Service for Grand Prix Maps

For any issues with a purchase or specific questions, you can always reach out to our customer service team.

What is the status of my order?

To view the status of your order, you can log in to your account or contact info@grandprixmaps.com for customer service. You should allow up to 1-4 business days to process your order. Once your order has been shipped, you will receive an email with more information.

Why am I not getting an order confirmation email?

Some customers find our emails in the spam folder of their email inbox. The sender name should contain Grand Prix Maps. If you never received an order confirmation email for a purchase, then you should contact our customer service team immediately.

What forms of payment are accepted on Grand Prix Maps?

You can purchase with most major credit cards including Visa, MasterCard, Discover, American Express, and more. We also accept PayPal, Apple Pay, and Amazon Pay.

Can I cancel my order?

If you want to cancel or change an order, you can do so by contacting us at info@grandprixmaps.com. If the item has already been shipped, it may be difficult to cancel and refund an order until the shipment is complete. Our customer service team can look up any orders and offer your options depending on the time of order and when it was shipped.

Where is my tracking number?

You should receive an email with the shipment information of your package as soon as it ships. The tracking number will be inside the email.